Help Centre › Clinical care

Clinical history

Everything recorded about a patient on one screen (visits, notes, lab results, medication, vitals, weight trends and attached files) searchable, filterable, and available from inside a consultation.

The clinical history shows every visit a patient has had, every note, every lab result, everything dispensed and every file attached, on one page in date order.

Opening it#

From	How
A consultation	Press History in the footer. Press back to return to the consultation as you left it.
The client's account	Open the client and press History on the patient.

Tip

Checking what was prescribed last time, or whether a vaccination is due, takes a few seconds from inside the consultation.

What is on the screen#

The clinical history: AI summary, weight trend, lab results, and the timeline.

The patient panel sits at the top, folded to one line (name, photo, sex and weight) so you can always see whose history this is. Tap it for the full panel with the owner's details.

Section	What it holds
AI Summary	A short written recap of the whole record, once the patient has one. Starts folded.
Trends	A chart for weight and for each vital that has been recorded more than once.
Lab results	Every lab result, newest first, with how many values are out of range. See Lab results.
Vaccinations	Where the patient stands on each protection, the ones it has never had included, and every dose behind it. See Vaccinations.
Timeline	One card per visit or event, newest first, with filters and a search box above it.

Note

Sections with nothing in them are not shown.

The summary at the top#

Where your practice has AI features switched on, FastVet keeps a written summary of the patient's record at the top of the page. Tap AI Summary to open it.

It is a quick way into an unfamiliar patient, but it is written from the notes, so it only knows what was written down. See Voice notes & AI summaries.

Weight and vital trends#

Each chart plots one measurement over time, with the latest reading and the change since the first one.

A chart appears as soon as there is one reading. A single point is drawn on its own; the change line waits until there are two to compare.
Where a vital has a normal range, set under Settings → Vitals, the chart shows it as a grey band.
Show values under a chart lists the readings and their dates.
Readings from a visit that was taken back off the queue are left out, the same as they are left out of the timeline, so a weight typed in by mistake does not stay on the chart.

Tip

Recording a weight at every visit makes slow changes easy to spot: a cat losing 400 g over three visits is obvious on the chart.

Removing a weight that is wrong#

The weight readings listed out, each with the control that removes it. Vets see the column; nobody else does.

A weight typed with a slipped decimal point, or taken on the wrong animal, does not sit there quietly. It becomes the top of the growth curve, it is what the next visit is compared against, and it goes out on referral letters. A 3 kg puppy recorded at 58 kg looks like it lost 55 kg the following month.

Open the patient's clinical history.
Under the Weight chart, press Show values.
Press the ✕ at the end of the wrong row.
The confirmation names the figure and the date it was recorded. Check it is the one you mean, then press Remove weight.

The reading goes from the chart and from the Vitals line of the visit it was recorded on. Nothing else about the visit changes: the notes, the items charged and the invoice are all untouched, because a weight is a measurement and not a charge. A finished visit is no obstacle either, which is the point, since nobody notices a wrong weight until afterwards.

Careful

There is no undo. The old figure is not kept anywhere you can read it back, so if the animal really was weighed, write the correct weight down before you remove the wrong one. Removing a weight does not put a new one in its place: record the right one at the next visit.

Who can do this

Vets only. The ✕ is not drawn for reception, groomers or administrators, and the request is refused if it is made any other way. Most weights are entered at the front desk by whoever checked the animal in, and deciding that a recorded figure is a mistake rather than a genuinely alarming reading is a clinical call.

Lab results in context#

A lab result, folded, above the timeline.

Each result shows its date, the test and one of four statuses. The newest result opens by itself; tap any other to open it.

Says	Means
⚠ 2 out of range	Two values are outside the reference range.
✓ All within range	Every value is back and none is flagged.
⏳ Awaiting results	The lab has the order but no values have come back yet.
⏳ 3 of 45 back, none out of range	Some values are back and none is flagged so far. The rest are still to come.

Two results on the same patient: one back with two values flagged, one still awaiting results.

Note

A result appears here as soon as the lab acknowledges the order, so the amber statuses mean “not back yet”, not “normal”.

An opened result shows the flagged values only: the value, the reference range, and Low or High. Show all values at the top, or show all values under a result, shows the rest. Abnormal only goes back to the flagged values.

Where the lab gives a numeric reference range, a small bar above it shows where the value falls. The green band is the normal range. The tick is the value: green inside the range, red above it, blue below. It is the same bar as on the lab results screen.

Vaccinations#

Where this patient stands on each protection, including the one it has never been given.

Above the timeline, where the patient stands on every protection your practice gives, and under it every dose it has had with the batch and the next due date.

What the patient has never had is named too. A list of doses given answers half the question, and the half it leaves out is usually the one you are reading the history for: a dog that has never had a rabies shot has nothing on its record to say so, and "nothing recorded" and "nothing given" look the same unless the protections you offer are listed beside the doses. Those lines read Never given.

Worst first, not alphabetical: what is overdue, then a core protection never given, then what is due, then any other gap, and last what is up to date. The order is what makes it readable with the animal in front of you.

Only the protections that fit this patient are listed, so a dog is not asked about the cat vaccines. A vaccine with no species set fits every patient, which is the right answer for rabies.
A withdrawn dose stays in the list, marked, but does not decide where the patient stands.
Open the record goes to the vaccination record, where doses are added and corrected. Nothing on this screen is edited here.

Note

The section only appears for a practice using vaccination records, and the same panel is on the medications screen, so the two always say the same thing.

The timeline#

Below the filters is one card per visit or event, newest first. Each card shows the date, what it was (for example Consult 103792, Pet Data Upload or Vitals) who recorded it, and a count of what is inside, such as 2 notes · 2 items.

Cards start open. Tap a card's header to fold it.

Open Visit / Add Notes on a card opens the consultation it came from. That is the way back: reading an entry from three weeks ago and realising something still needs writing down no longer means leaving the patient, finding the visit list and picking the date out of it again. The button sits on the card's header, so it is there whether the card is open or folded, and on a finished visit the notes still open ready to be added to.

Note

Only a visit that is a consultation has the button. A hospital day, a boarding day, a sale and an upload have no consultation to open, so they do not get one.

Who can do this

Reception, groomers and administrators see the button as plain Open Visit, because the notes are a vet's to write. The visit opens for reading either way.

Group	What it holds
Doctor notes / Client notes / AI note	The notes from the visit, each under its own label. Empty notes are left out. See Clinical notes.
Vitals	The readings and weight from that visit.
Results & tests	Lab and imaging lines, with their results.
Medication	What was dispensed, with the instruction underneath.
Items	Everything else charged: the consultation fee, procedures, consumables.
Files	Attached files as preview cards. Tap one to open it. X-rays open in the image viewer.

Finished grooms appear on the timeline too, with what was done, the groomer's notes and any weight taken.

Filtering and searching#

Above the timeline are five filter buttons and a search box. Everything is the default. The other four can be combined: turning on Vitals and Notes shows both.

Filter	Shows
Labs & results	Lab and imaging lines, and anything with a result recorded.
Medication	Drugs, injectables, vaccinations, fluid therapy and sedation.
Vitals	Recorded vitals and weights.
Notes	The written notes.

The search box narrows the list further. It searches descriptions, results, comments and file names, so “amox” finds every visit where it was dispensed.

Documents, photographs and scans#

An upload on the timeline: each file's description, then a preview card per file.

Anything uploaded for the patient (a consent form, a radiograph, a specialist's letter) appears on the timeline on the day it was added, with its description. Photographs show the picture and PDFs show their first page. Tap a card to open the file.

Note

On a long history, PDF previews may show Preparing preview… for a moment as you scroll. A file that cannot be previewed shows an icon instead and still opens.

Files are uploaded from the patient record. See Documents and photographs.

Tip

Describe files when you upload them. “Right stifle radiograph, lateral view” can be found by search later; “IMG_0413.jpg” cannot.

Turning the history into a referral#

Compose Referral in the footer builds a referral letter from the records on this screen. It is greyed out for a patient with no history. See Consultations → Referral letters.

Who can see it#

Who can do this

All staff can open the clinical history. Nothing is edited on it: to correct or add to something, press Open Visit / Add Notes on the card and work in the visit itself. Writing in the notes there is a vet's to do; everyone else opens the visit read-only. The one exception on this screen is a wrong weight, which a vet removes here (see above). Reaching a visit from the client's account instead is in Adding notes after the visit is finished.

The client does not see this screen. The only note a client sees from a visit is Client Notes, in the client portal.