Help Centre › Hospital & boarding

Hospital admissions

Admit an in-patient, run a daily record of treatments and observations, and discharge them onto one invoice.

A hospital admission is a stay. It runs from admission to discharge, and inside it sits one day record per day — the ward round for that animal. Everything charged on any day rolls up into a single invoice at discharge.

Admitting a patient#

Who can do this

The ward is open to Doctor and Receptionist, but admitting, adding days, discounting and discharging all need the Doctor role. Everyone else sees the stay read-only.

There are two routes in:

From the consult queue, press Admit on the patient's card.
From inside a consultation, press Admit in the footer — anything already charged comes with them.

Animated Admitting a patient to the hospital ward.

Confirm the patient and the reason for admission.
Record the admission details your practice asks for.
Confirm. The patient now appears on the Hospital Patients list.

The ward list#

Home›Hospital Patients

This is your ward round. Every currently admitted animal is listed with its owner and how long it has been in. Tap one to open its stay.

The daily record#

Each day of a stay gets its own record — the busiest screen in FastVet, because it holds everything that happened to that animal that day.

Section	What you record
Vitals	Temperature, pulse, respiration and anything else your practice tracks, as often as you take them.
Treatments	Drugs and treatments given, charged as you record them.
Materials	Consumables used — fluids, dressings, catheters.
Procedures	Procedures performed that day.
Labs	Samples taken and results, including anything that came back from the laboratory.
Notes	The clinical narrative for the day.

Items are added exactly as they are in a consultation — press Add, search or browse, confirm quantity and price.

Tip

Record things as they happen rather than writing the day up at the end. The day record is also the handover document for the next shift.

Adding the next day#

A stay does not roll over on its own — you add each day as it starts.

Open the admission.
Choose Add Day at the bottom of the list of days. The new day opens straight away, empty and ready for the morning round.

Note

The day is dated the day after the last one, or today if it is the first. That date sits at the top of the day record and can be changed there — useful when you are writing up yesterday.

Note

Charges accumulate across every day of the stay. Nothing is invoiced until discharge.

The stay summary#

The summary shows the whole admission on one screen: every day, everything charged, and the running total. It is what you check before discharging, and what you talk the client through when they collect.

The buttons sit with the thing they act on, and the Stay Summary card holds most of them: Add Reminder and Text Owner at the top, with the follow-up itself; View Bill and Send Bill at the bottom, under the total they would send. Add Day closes the list of days. The footer keeps only Discharge, History and Patients.

View Bill opens the invoice as it will look.
Send Bill emails it to the client without waiting for discharge.
Add Reminder sets a follow-up on the stay, which lands on the follow-up list. A stay can carry as many as it needs — press an existing one to change it, or the bin to remove it.
Patients goes back to the ward list.

Discounting a stay#

Who can do this

Vets (Doctor), on a stay that has not yet been discharged.

A discount can be applied to the whole stay from the summary screen — useful for long admissions or goodwill. It applies to the stay total rather than to individual lines.

On the stay summary, press Add Discount.
Choose % for a percentage of the total, or the currency button for a flat amount.
Enter the figure and save. The summary then shows the discount as its own line above the total.

Once a stay has a discount the button becomes Edit Discount, with Remove Discount beside it.

Note

Rounding is shown separately as Rounding Discount — that one is applied automatically and is not the manual discount you set here.

Discharging#

Open the admission and review the summary.
Press Discharge.
Confirm the discharge date.

Discharging closes the stay, posts the whole total to the client's account as one charge, and puts the client on the payment queue.

Careful

Once discharged, the stay is invoiced. If something was missed, reverse the charge from the client's account, correct the stay, and discharge again — see Reversing a charge.

Re-admitting after a mistaken discharge#

Discharged too early? Re-admitting reopens the stay and reverses the invoice at the same time, so you can carry on adding days and discharge properly later.

Client›Statement›the hospital charge›Readmit

Note

On a client's account the button on a hospital or boarding charge reads Readmit, not Reverse — it does both jobs at once. Like all reversals it needs the Doctor role.