Help Centre
Open FastVet

Help Centre Reports

Reports

Every report FastVet has: what question each one answers, where its numbers come from, when to run it, and which of them your accountant can have as a spreadsheet.

FastVet's reports answer three kinds of question — what happened today, what is the money doing, and what moved through the shelves. Each one below says what it is for, where its figures come from, and the thing about it that catches people out. None of them changes anything: a report is safe to open.

Where they live#

The two run daily have their own tiles on Home. Everything else is behind Reports.

The reports hub.
The reports hub.
On HomeBehind Reports
Daily summary
Account book
Payments received · Monthly history
Category detail · Category summary · Activities
Stock used · Stock value · Expiring stock
Schedule drugs · Lab results · Email history

Choosing the period#

Three different period controls are in use, and knowing which you are looking at saves a lot of confusion about why a number looks wrong:

ControlOnBehaves
A day picker, with arrows either sideDaily summaryOpens on today. The arrows step a day at a time.
A month picker, with Month arrows either sideMost of the restOpens on the current month. The arrows step a month at a time.
Daily / Weekly / Monthly, then a pickerPayments receivedOpens on Daily — today only.
Note
A report with nothing in the period says No data to display. That is an empty period, not a broken report — step back a month and see.

Daily summary#

HomeDaily Summary

A day's ledger activity: who was charged, what for, by whom, and what it did to their balance.
A day's ledger activity: who was charged, what for, by whom, and what it did to their balance.
Answers“What happened on the books today?”
ReadsThe customer ledger — every charge and every payment posted on that date.
Run itAt close of play, before you cash up.

One line per ledger entry, grouped by client: who it was, who did it, what it was for — the consultation number, the patient, the reason for the visit — the amount, and the client's balance afterwards. Payments show as negatives. The arrows open the client or the document behind the line.

This is the report to reconcile the till against, and the one to reach for when a figure on another report looks wrong: everything else is an aggregate, and this is the underlying entries.

Tip
Run it at the same point every day. It is a live read of the ledger, so a charge posted after you have run it changes the number — a vet finishing a late consultation is the usual reason a till reconciliation stops balancing.

Account book#

HomeAccount Book

Everyone who owes money, how old the debt is, and what it was for.
Everyone who owes money, how old the debt is, and what it was for.
Answers“Who owes us money, how long have they owed it, and who do I chase first?”
ReadsThe customer ledger, totalled per client. Only clients owing more than R1 appear.
Run itWeekly, and before any statement run.

One card per client: what they owe, when they last paid, the debt split into under 30 days, 30–60, 60–90 and 90+, and a FOR line naming the visits and sales that make it up. The older buckets are tinted, so a page of debt sorts itself out by eye.

  1. Sort by 90+ to bring the worst debt to the top.
  2. Read the FOR line — it often explains the debt without opening anything.
  3. Open the client to see the entries, take a payment, or send a statement.
Note
There is no date picker: it is always as at now. It does export, and the spreadsheet carries one row per client with all four ageing columns — even though the screen itself shows cards rather than a table.
Note
A credit balance — a client who has paid more than they owe — does not appear here at all. Deposits and over-payments are on the client's account, not in the account book.

What the ageing buckets mean when they turn up elsewhere in the app is covered under the 60 and 90 day badges.

Payments received#

HomeReportsPayments received

A month's takings, by tender type.
A month's takings, by tender type.
Answers“What did we actually take, and in what form?”
ReadsReceipt entries on the customer ledger — money in, nothing else.
Run itDaily for the cash-up; monthly for the bank reconciliation.

Payments are grouped by date and description, and the description is the tender type reception chose when taking the money — Cash, Card, EFT. So the report is only as good as that habit: if half the payments say “Payment” you cannot reconcile a card machine against it.

Tip
Agree a short list of tender descriptions and stick to it. It costs nothing at the till and turns this report from a list into a reconciliation.

Daily, Weekly and Monthly change the period and re-read the figures straight away. Weekly and Monthly also add a summary by tender type above the detail, which is the line you reconcile against.

Monthly history#

HomeReportsMonthly history

A month of invoiced work, line by line.
A month of invoiced work, line by line.
Answers“What did we invoice this month, and where did it come from?”
ReadsEvery charge in the month — consultations, sales, hospital and boarding stays.
Run itMonth-end, and when you want to compare one month with another.

It carries toggles for the four sources — consultations, sales, admissions and boarding — all on by default. Turning three off is how you answer “how much of last month was boarding?” without exporting anything.

Note
The export carries whatever the toggles are showing, so turn them to the question you want answered before you download it.

Category detail#

HomeReportsCategory detail

Every line invoiced in the month, with its category.
Every line invoiced in the month, with its category.
Answers“Show me every individual thing we charged for this month.”
ReadsEvery invoiced line item, with the date, time, type and catalogue category.
Run itWhen you need the detail behind a summary figure — or a spreadsheet for the accountant.

This is the long one, and the most exportable. Everything else that talks about categories is this report added up.

Category summary#

HomeReportsCategory summary

The month totalled by category — where the income actually comes from.
The month totalled by category — where the income actually comes from.
Answers“Where does our income actually come from?”
ReadsThe same lines as Category detail, counted and totalled per category.
Run itMonthly. It is the one to look at over several months in a row.

Four columns: the type of event, the category, how many were charged, and what they came to including tax. It is the shortest useful picture of a practice's month — surgery against consultations against food.

Careful
The categories are your catalogue categories, so the report is only as good as the tidiness of your price list. A large Other line means items that have not been categorised, and a row totalling R 0.00 is usually things that are recorded on a visit but never charged for. Fix it under Update Prices rather than in the report.

Activities#

HomeReportsActivities

What the practice did over the month, by volume.
What the practice did over the month, by volume.
Answers“What did we do this month?” — volume rather than money.
ReadsInvoiced items again, but counted by what they were rather than what they earned.
Run itMonthly, for staffing and stock planning.

Consultations, procedures, vaccinations, dentals — how many of each. It is the report for “are we busier than last year?” and for deciding how many of something to keep on the shelf.

Note
It counts price-list items by category, not diagnoses. FastVet's diagnosis field is free text and nothing here reads it — see Diagnosis.

Stock used#

HomeReportsStock used

What was dispensed to patients over the month.
What was dispensed to patients over the month.
Answers“What did we get through, and on whom?”
ReadsStock movements dispensed to a patient on a visit.
Run itBefore ordering.

One line per item per patient per day, with the amount and the unit. It is the reorder list, and it is the report that tells you a vaccine is going out faster than you thought.

Careful
It counts what went onto a patient. Counter sales and shop orders draw stock but have no patient attached, so they are not in this report — and neither are deliveries or write-offs. For everything that moved, whatever the reason, use the stock history on the item.

Stock value#

HomeReportsStock value

What is on the shelves, and what it is worth.
What is on the shelves, and what it is worth.
Answers“What is on the shelves worth?”
ReadsCurrent stock on hand × the item's current selling price.
Run itMonth-end and year-end, for the accounts.

Every stocked item with its category, what is on hand, its schedule, and the value excluding and including tax.

Note
This report has no period, and no picker. It is a snapshot of what is on the shelves now, at today's prices — there is no way to value the shelves as they stood last month. Run it on the day you need the number, not afterwards.

Every stocked item is listed, including any the report cannot put a price against — those show with a blank value rather than being left out. A row with no value is telling you something: FastVet has stock for that item but cannot find its price.

Note
Stock and prices are paired on four fields — category, subcategory, description and unit. If a row has no value, one of those differs between the item's stock record and its price-list entry; the subcategory is the usual culprit, and catalogues brought over from another system are where it happens most. The same pairing decides the stock badge on the price picker, so fixing it under Update Prices fixes both at once.

Negative counts get their own section at the foot of the table. An item shows a negative count when more of it has been sold or dispensed than was ever booked in — a counting error rather than stock you hold, and one whose value is negative, so it would quietly pull the valuation down if it sat in the list. Kept apart, it is the worklist it actually is, and the rows above are the ones you can hand an accountant.

Tip
Work down that section before month-end. Correcting each count under Adjusting a count moves the item back up into the valuation, and it is usually a delivery that was never booked in.

Expiring stock#

HomeReportsExpiring stock

Batches near their expiry date, soonest first, with the already-expired gathered at the foot.
Batches near their expiry date, soonest first, with the already-expired gathered at the foot.
Answers“What is about to go out of date, and what already has?”
ReadsThe lot numbers and expiry dates recorded when stock was booked in.
Run itMonthly, and before you place an order.

One row per batch, not per item — an item you hold three lots of appears three times, so the row names the lot that is actually expiring rather than the product. It shows the category, description, lot, expiry date, days left, what is on hand of that lot, and its schedule.

Note
This report has no period. Like Stock value it is a snapshot of now: everything expiring within the next 90 days, plus everything already expired however long ago.

Already expired gets its own section at the foot of the table. Those batches are still counted as stock on hand — they are on the shelf as far as FastVet is concerned — so they need pulling and then writing off under Adjusting a count, choosing the same lot.

Careful
Only batches with a lot number and an expiry date appear. Stock booked in without them has nothing to expire, so it cannot be listed however old it is. If this report looks emptier than your shelves, that is what it is telling you — see Lot numbers and expiry dates.

Schedule drugs#

HomeReportsSchedule drugs

The controlled-drug register: what moved, when, on whom, and who authorised it.
The controlled-drug register: what moved, when, on whom, and who authorised it.
Answers“What controlled drugs have moved, and can I prove it?”
ReadsStock movements of items whose catalogue Schedule is 5 or higher.
Run itWhenever your register is written up, and keep the export.

Each row is one movement: the drug, its schedule, the amount and unit, the date, who authorised it, and the client and patient it went to. Dispensing shows as a negative; stock booked in shows as a positive against ** Stock Bought / Updated **, with no patient.

Careful
Schedule 5 and above only. An item recorded at Schedule 3 or 4 will never appear here however carefully it is dispensed. If a drug you expect is missing, its catalogue entry has the wrong schedule — or none — under Update Prices, where Schedule is a picker on both treatments and materials.
Careful
It also only sees stocked items. A controlled drug that has a price but no stock record leaves no movement to report, so it is invisible here. Give it a stock record — see Stock & inventory.
Note
This report is the last link in a chain that starts on the catalogue item. Controlled drugs covers the whole of it — what to set up, what to record when dispensing, and what FastVet does not do.

Lab results#

HomeReportsLab results

Laboratory work over a period.
Laboratory work over a period.
Answers“What lab work have we sent, and what has come back?”
ReadsLab orders and their results over the period.
Run itWhen you are chasing outstanding results, or reviewing lab spend.

It can be narrowed to abnormal results only, which turns it into a worklist. The day-to-day screen for results waiting to be reviewed is the inbox, not this report — see Lab results.

Note
The export carries the filtered list, not everything — whatever date range, doctor and abnormal-only setting is on screen is what lands in the spreadsheet.

Email history#

HomeReportsEmail history

What FastVet sent on your behalf, and whether it went.
What FastVet sent on your behalf, and whether it went.
Answers“Did that client actually get their invoice?”
ReadsEvery message FastVet handed to your mail server, successful or not.
Run itWhenever a client says they were never told — and once a month to catch bad addresses.

The address, the subject, the status, the date and the type of document. A status of sent means the mail server accepted it; anything beginning failed: carries the server's own explanation, which is nearly always either a wrong client address or wrong mailbox settings.

The report is covered in full, along with the templates and switches behind it, in Templates & letterheads.

Exporting to a spreadsheet#

Every report exports. Under the table there is an Export to Excel link, and it downloads a real Excel workbook named after the report and the period — Stock value 2026-07.xlsx, Account book 2026-07-31.xlsx — so a folder of them still tells you which is which.

Money columns arrive as numbers, not text, so they add up in the spreadsheet. Counts that carry a unit — 4 ml, 10 Each — stay as text, because the unit is part of what the figure means.

Note
The export is what is on screen. Whatever month, filters or toggles the report is showing is what lands in the workbook — so set the report up first, then download it.

Who can see what#

Who can do this
Which reports you can open depends on your roles. Most are open to all operational staff; the financial set — and everything under Stock — is generally limited to vets and administrators. A report your role cannot open is not on your Reports screen at all, rather than refusing you when you tap it.
Note
Reports read; they never write. Opening one, stepping through months on it or exporting it changes nothing, so there is no harm in looking.