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Step-by-step guides to every part of FastVet — with pictures and short animations of the real screens.
Popular: Run a consultation Register a client Take a payment Make a booking Receive stock
Getting started
Getting started
Sign in, find your way around the home screen, and learn the handful of patterns that every other screen in FastVet reuses.
Clients & patients
Clients & patients
Register clients, add their animals, keep contact details current, and find any record again in seconds.
Appointments & queues
Appointments & bookings
Work the appointment book: make, move and cancel bookings, and turn an arriving appointment into a waiting patient.
Appointments & queues
Queues
The live picture of who is waiting — for a vet, for payment, for a groom, or for a call back.
Clinical care
Consultations
The heart of FastVet: examine the patient, record what you found, charge what you used, and finish the visit into an invoice.
Clinical care
Clinical history
Everything ever recorded about a patient on one screen — visits, notes, lab results, medication, vitals, weight trends and attached files — searchable,…
Clinical care
Lab results
Order laboratory work, track what is outstanding, and read results against the patient they belong to.
Clinical care
Voice notes & AI summaries
Dictate a consultation and have the notes written up for you, and read a one-glance summary of the patient's last visits.
Hospital & boarding
Hospital admissions
Admit an in-patient, run a daily record of treatments and observations, and discharge them onto one invoice.
Hospital & boarding
Boarding
Check animals into boarding, keep a daily record of their stay, move them between runs, and check them out onto an invoice.
Grooming
Grooming
Run the grooming side of the practice: a queue of its own, a record of what was done, and an invoice at the end.
Money
Counter sales
Selling food, parasite control and accessories over the counter, to somebody standing in front of you.
Money
The online shop
Orders your clients place and pay for online, and the dispatch queue where you pick them, hand them over and mark them gone.
Money
Accounts & payments
Take payments, read a client's account, issue statements, and correct charges that were wrong.
Money
Loyalty programme
Reward regular clients with points earned on what they spend, and redeem those points against future bills.
Stock & pricing
Prices & the catalogue
Maintain the catalogue everything is charged from: items, categories, price groups and VAT.
Stock & pricing
Stock & inventory
Receive deliveries, keep counts honest, track lot numbers and expiry dates, and see where stock went.
Stock & pricing
Protocols
Bundle the items that always go together — a spay, a dental, a vaccination — into one line the vet charges in a single tap, either at a fixed package…
Stock & pricing
Price groups
Staff rates, senior discounts, rescue rates — a named alternative mark-up that whoever is charging can pick, on any item, anywhere in FastVet.
Stock & pricing
Controlled drugs
Schedule numbers, batch tracking and expiry warnings — how a controlled drug moves from delivery to patient, and how the register assembles itself from…
Communication
Reminders & letters
Bring clients back when they are due, and send letters and emails that look like they came from your practice.
Communication
Templates & letterheads
The letterheads on every invoice, statement, reminder, referral and letter your practice sends — how to edit them, what the #CODES# do, how to preview one…
Reports
Reports
Every report FastVet has: what question each one answers, where its numbers come from, when to run it, and which of them your accountant can have as a…
Setup & administration
Practice settings
Your practice's details, branding, which modules are switched on, billing, and how FastVet emails your clients.
Setup & administration
Staff & roles
Add colleagues, give them the right access, and remove them cleanly when they leave.
Client portal
The client portal
What your clients see when they sign in: their animals, their appointments, their account and their visit history.