Appointments
Book against your own time slots, take walk-ins, and let clients request appointments online - then work the day from one live queue that carries each patient from arrival to consultation.
Bookings that fit your day
Create a booking for a patient with a reason and a doctor, and view the diary by day or by week. Bookings can be rescheduled, reassigned to a different vet or reason, or cancelled. You can also leave the doctor open as "any doctor" when it doesn't matter who sees the patient.
- Day and week views of the diary, with a per-day notes panel for the front desk.
- Pick a reason and a doctor - or leave it open as "any doctor".
- Reschedule, reassign or cancel a booking in a couple of taps.
Time slots you control
Availability is built from recurring time slots - one set per day of the week, each with a time, a capacity and a colour so the diary is easy to read at a glance. A new practice can import a sensible default set and then tune it. The same slots drive what clients can request through the online portal.
One live queue for the whole team
Bookings and walk-ins flow into a single queue. From there the doctor starts the consultation, the patient can be admitted to hospital, or a grooming visit begins - and the front desk sees live status the whole time, so nobody has to ask "who's next?"
Let clients book themselves
Turn on the client portal and clients can request appointments online against your available slots, right from their phone. Those requests land in the same day view as everything else. Online self-booking is optional and can be switched off per practice. More about the client portal →
Frequently asked questions
Can clients book their own appointments online?
Yes. With the client portal enabled, clients request appointments online against your available slots, and they appear in your day view alongside front-desk bookings. Self-booking can be turned off per practice.
How do appointment slots work?
You define recurring time slots per day of the week, each with a time, capacity and colour. New practices can import a default set and adjust from there.
Can I take walk-ins?
Yes. Add a walk-in straight to the consult or grooming queue without a prior booking - walk-ins and booked appointments share the same live queue.
Does a booking turn into a consultation?
Yes. A booking flows into the day's queue, and from the queue you start the consultation or grooming visit, with live status visible to the front desk throughout.