Reminders

Set it once, on the record

Create a reminder from a consultation or a hospital stay while you're already in the patient's record. Choose when it's due - a number of days, weeks or months out - and FastVet works out the date. The message is pre-filled with the patient's name and you can edit it to say exactly what you want. A reminder can be aimed at the client, or set as a private note-to-self that emails the responsible staff member instead.

• Due date set in days, weeks or months - no date arithmetic.
• Message pre-filled with the pet's name, fully editable.
• Aim it at the client, or at yourself as a follow-up prompt.

Sent automatically when due

FastVet checks for due reminders around the clock and emails the client when the date arrives - each reminder sent exactly once. The email carries your practice's own branded header, so it looks like it came from you. Automated sending is controlled by a simple per-practice switch: leave it on and due reminders go out for you; turn it off and they simply wait on your follow-up list to send by hand.

• Your branded header on every reminder email.
• One switch to turn automated sending on or off for the whole practice.
• Reminders for a patient marked deceased are skipped automatically.

Work the follow-up list

The follow-up screen is a daily work list of clients due for a reminder. Pick a date and see who's due, with the owner's name and contact details to hand. Mark each one done, cancel it, or postpone it to a new date with a reason - or jump straight into the patient's consultation from the same row.